Privacy policy

Privacy Policy

This policy explains what information Second Skin Oil LLC ("Second Skin", "we", "us") collects when you visit secondskinoil.com or buy from us, and how we use it.

What we collect

  • Order details: your name, shipping and billing address, email, phone number (if you give it) and the items you buy. Payment card details are processed by our payment providers. We never see or store your full card number.
  • Messages you send us by email.
  • Browsing information: device, browser, IP address and pages viewed, collected through cookies and similar technologies.

How we use it

  • To process, ship and support your order, including refunds.
  • To send order and shipping emails, and Auto-Refill reminders if you chose Auto-Refill.
  • To send marketing emails, only if you sign up. Every marketing email has an unsubscribe link.
  • To measure and improve our website and advertising.
  • To prevent fraud and meet legal obligations.

Who we share it with

We share information only with service providers that help us run the store: Shopify (our store platform), payment processors, our fulfillment partner and shipping carriers, email providers, and advertising and analytics partners such as Meta and Google. We do not sell your personal information for money.

Your choices and rights

  • You can ask us to access, correct or delete your personal information.
  • You can opt out of the sharing of personal information for targeted advertising by using the "Your privacy choices" link on our site, or by emailing us. We honor Global Privacy Control signals.
  • You can unsubscribe from marketing emails at any time.

To make a request, email hello@secondskinoil.com. We respond within 30 days.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how the site is used. You can control cookies in your browser settings.

Data retention

We keep order information for as long as needed for accounting, tax and legal reasons, and other information only as long as we need it for the purposes above.

Children

Our store is not intended for children under 16, and we do not knowingly collect their information.

Changes

We may update this policy. The date below shows when it last changed.

Last updated: November 13, 2026